Effective Date: November 11, 2025

Welcome to Studio Fay Kieu! Your trust means everything to us. This page explains how we collect and use your information, as well as the terms that govern the use of our website and services. By visiting studiofaykieu.com or booking a service, you agree to the following terms.

1. Information We Collect
We collect information you provide directly through forms, booking systems, or communications, such as:

• Name
• Email address
• Phone number
• Appointment details 
• Payment information (processed securely through GoDaddy or integrated platforms like Square or PayPal)

GoDaddy may also automatically collect limited non-personal data (like IP address, browser type, and site activity) to maintain website functionality and security.

2. How We Use Your Information
We use your information to:

• Schedule and manage appointments
• Communicate with you about your services
• Process secure payments
• Improve our website and customer experience
• Send updates or promotions (only if you’ve opted in) 

We do not sell or rent your personal information.

3. How We Protect Your Information
Your data is stored securely through GoDaddy’s hosting services. Access is limited to authorized personnel only. While we take all reasonable precautions, no online platform is 100% secure.

4. Third-Party Services
We may share limited information with trusted third-party partners (such as booking or payment processors) necessary to complete transactions or improve your experience. Each partner has its own privacy policy and security standards.

5. Cookies
Our website may use cookies for functionality and analytics. You may disable cookies in your browser settings, but some site features may not work properly.

6. Your Rights
You can:

• Request a copy of your personal data
• Ask for corrections or deletion of your data
• Opt out of marketing emails

To exercise these rights, email us at studiofaykieu@gmail.com.

7. Policy Updates
We may update this policy periodically. The latest version will always appear on this page with the effective date.

1. Use of This Website
By using this website, you agree to:

• Use it only for lawful purposes
• Not interfere with or damage the site
• Not attempt to access private or administrative areas without permission

We reserve the right to modify, suspend, or discontinue parts of the site at any time.

2. Booking and Appointments
All appointments are subject to availability and confirmation:

• Deposits (if required) are non-refundable
• Cancellations or reschedules must comply with our posted cancellation policy (usually 24–48 hours’ notice)
• Late arrivals may result in shortened services or rescheduling at our discretion
   

3. Payments
Payments are processed securely via third-party providers (e.g., Square, GoDaddy Payments, PayPal). Studio Fay Kieu does not store full credit card information.

4. Refunds
Service fees and deposits are generally non-refundable once rendered or reserved. If you experience an issue with your service, please contact us within 48 hours to discuss potential adjustments or touch-ups.

5. Results Disclaimer
Every client is unique. Individual results from beauty and microblading services may vary depending on factors such as skin type, lifestyle, and aftercare. No guarantee is made regarding specific aesthetic outcomes.

6. Intellectual Property
All text, photos, branding, and other materials on this website are the property of Studio Fay Kieu and may not be copied, distributed, or reused without written consent.

7. Limitation of Liability
Studio Fay Kieu and its representatives are not liable for:

• Technical issues with the website or hosting platform
• Service interruptions or scheduling errors
• Any indirect, incidental, or consequential damages resulting from your use of the website or our services
   

8. Governing Law
These terms are governed by the laws of the Commonwealth of Pennsylvania, United States.

All information on this website — including service descriptions, prices, images, and content — is provided for general informational purposes only and may change without notice. While we make every effort to keep the information accurate and up to date, we make no guarantees of completeness or reliability.

If you have any questions about this Privacy Policy, Terms of Service, or our studio’s practices, please contact us:

Studio Fay Kieu
Upper Chichester, PA
Email: studiofaykieu@gmail.com
Website: studiofaykieu.com